Over the last year, we have been working hard to improve on delivery times of our examination papers. Our aim is to deliver examination papers within 7 working days, but for those urgent orders, our Express Delivery will aim to deliver within 48 hours (working days only) if ordered by 10am. Orders received after this deadline will be processed the next working day.    
We are pleased to announce that for orders placed before 10am (working days only) examination papers are usually delivered within 24 hours (excluding deliveries to Ireland and remote parts of Scotland) and for orders placed after 10am delivery will be within 48 hours. For Centres that require examination papers urgently, we would still advise Centres to mark your booking as urgent or Express Delivery to ensure that we treat it as a priority booking.

Please do not order too many exam papers at one time (no more than 3 months’ worth) as qualifications are withdrawn periodically and examination papers are subject to change. Please note that refunds and credits will not be given for unused examination papers.

We would like to remind Centres that results for all MCQ examinations are available to Centres via the Centre Area 24/48 hours after the completed candidate scripts are received by RSPH. A hard copy of the results and candidate certificates will be received the following working day.