Job Title:                  Business Manager

Contract type:           Permanent full time (35 hours per week)

Salary:                        £32,000 – 35,000 per annum

Location:                    John Snow House, 59 Mansell Street, London E1 8AN but currently home-based. There may be some long term flexibility to work at home for at least part of the week.

Closing date:             3 November 2020 5pm

Interview date:          9 November 2020 by Zoom


  • Company pension
  • Flexible schedule
  • Private medical insurance
  • Wellness programmes
  • Work from home


  • Monday to Friday

COVID-19 considerations:

Head office is based in London, but staff are currently home-based during the Covid-19 pandemic.

About RSPH

The Royal Society for Public Health (RSPH) is the world’s longest-established public health organisation. Based in central London, but working across the UK, we are a public health charity with more than 6,000 members, all of whom work to improve and protect the public’s health. Our activities include qualifications, publishing, accreditation, national/regional programmes and policy and campaigning work.

In our recent staff survey, over 90% of staff agreed or strongly agreed that “RSPH is a friendly place to work”. Also highly rated is our Health Champions colleagues who bring health and wellbeing initiatives to the whole team.

To apply

Please apply for this role through our role listing on Indeed.

If you want an informal conversation before applying, please email [email protected]

If you have not heard from us by 5 November, please assume you have not been successful in this case. We will provide feedback to anybody who attends an interview, but unfortunately it is unlikely we will have capacity to provide feedback to everyone who applies. 

No agencies please.

Job Description

Accountable to: Chief Executive

Main Tasks:

1. To support the Chief Executive in her work including:

a) Undertaking projects (anticipated to be around 55% of the time). These projects will likely be time-limited and hence will change over time. As examples, these might include:

  • Leading operational process reviews and supporting peer-peer learning from this
  • Compliance review
  • Governance audit against best practice and compliance
  • Sourcing and due diligence on a consultant or a supplier company; managing the tender process
  • Project planning strategy development across the organisation and stakeholders
  • Project managing an office redesign including team engagement, procurement of suppliers, ITT, logistics etc.

b) PA Support (anticipated to be around 20% of the time):

  • Diary management and travel
  • Providing briefing notes for meetings when required
  • Handling correspondence including managing her email inbox
  • Supporting Chief Executive’s stakeholder engagement
  • Ongoing support to Chief Executive office’s business eg: risk register, recruitment led by the CEO, etc.

 2.  Supporting the Council and its subcommittees including (anticipated 10% of the time):

  • Proactive support including drafting agendas (with EMT & CEO), organising paper production and dispatch across the team, minuting etc.
  • Supporting recruitment and induction of new Council members, training etc. 
  • Staying up-to-date with Charity Commission guidance and providing advice on both compliance and governance best practice
  • Providing a point of contact for Council Members’ queries

3.  Supporting the Team (anticipated 5-10% of the time):

  • Supporting the organisation development. Managing the HR processes and monitoring implementation of these processes and outcomes (producing regular reports)
  • Being a “go-to” sounding board for staff team members and supporting all team members to improve processes and learn from each other
  • Arranging team meetings, Executive Management Team meetings and supporting with agenda-setting, action point distribution etc.

4. Other (anticipated 5-10% of the time):

  • Other tasks commensurate with the role, as required. It is anticipated this role will be highly flexible, responding to the changing priorities of the Chief Executive during a time of organisational change including a new strategy
  • Participating in line management etc.
  • Proactive and consistent innovation and development of our organisational processes

Person specification

The perfect candidate has a very unusual combination of traits:

  • You will love designing great processes – but only those that add value. And you will understand how to inspire and support those team members who struggle to appreciate or implement processes. You won’t be bound by current processes or “how it is always done” – you will constantly seek to improve and innovate.
  • You will enjoy the satisfaction of ongoing routines and the challenge of short term projects. You will be able to cheerfully balance multiple projects with the day-to-day.
  • You will be a self-starter, self-motivated, self-sufficient. But you will also be team-orientated and take your greatest satisfaction from a team working fantastically well together.
  • Most importantly, you will love a challenge. You will love being accountable for outcomes, enjoy taking control of a project until it is completed. Problem-solving is likely to be one of your strongest skills and one that you enjoy using.

Obviously you will have core skills, values and experience that you can demonstrate:

  • Demonstrable project management skills
  • A thorough understanding of compliance and of governance, preferably for charities
  • The ability to work well with a wide variety of stakeholders, with the ability to adapt tone of verbal and written communications to circumstances. 
  • Demonstrable success in improving business processes
  • A high degree of understanding of financial processes; able to interface effectively with finance team
  • An understanding of how behaviours and processes shape how inclusive, and hence how diverse, an organisation is; an appreciation of the strength that diversity brings to an organisation; and so a proactive commitment to inclusion and diversity
  • It is highly likely you will have previous experience supporting a senior executive and a Board – if not, you will need to demonstrate a thorough understanding of the practicalities of this
  • High level skills in Excel, Word, Outlook and good skills in PowerPoint; desirable you can use Project (but not essential). An ability to learn new software