Responsible to:         Head of Educational Services

Hours of work:          Full time (35 hours per week)

Location:                    John Snow House, 59 Mansell Street, London E1 8AN

Salary:                        £30k-£35k (depending on experience)

Role purpose:

To ensure that our digital learning services are delivered efficiently, and that we offer excellent service to our clients.

Our educational services are in a period of rapid growth, and we are looking for a proactive and enthusiastic individual with an interest in public health education to join us during this exciting phase. You will have the chance to lead on multi-year education projects that have a positive impact on public health workforces, as well as shape the development of new products and projects.

Primary duties and responsibilities:

  • Manage our Training and Digital Learning services (around 60% of time).
    • Work with the Head of Educational Services to coordinate our multi-year training projects ensuring we deliver to schedule and budget
    • Lead on the management of key accounts across our Training & Digital Learning services.
    • Lead on the development of new online courses (eLearning and virtual training), working with freelancer and content experts.
    • Work with the Training & Digital Learning Assistant to maintain the RSPH Learning Management System, providing technical expertise where required.
    • Work with the Training & Digital Learning Assistant to annually review our course portfolio and coordinate content updates as required
    • Support the Head of Educational Services with marketing communications strategies for training and digital learning, identifying target groups, and horizon scanning for product development.
    • Keep up to date on current training and digital learning trends.
    • Manage our external designers/reviewers/freelancers
    • Line Manage the Training & Digital Learning Assistant
  • Support Head of Educational Services with new business development through the creation of quotations, proposals and bids responses for Training & Digital Learning (around 30% of time)
  • Manage the Behaviour Change Special Interest Group and connected Webinars, including representing RSPH at the Steering Group meetings bi-annually (around 10% of time)

Training will be provided, if required, on a variety of systems including our eLearning authoring platform, LMS, eAssessment and CRM.

What you will bring

We are looking for someone with experience in leading educational projects in the charity and non-profit sector. An interest in public health and wellbeing, project management and learning design experience are preferred.

This role will require strong project management and client management skills, but also offers opportunities for involvement in creative work for someone who enjoys a mixed role. Educational Services is a growing area of the organisation and this role will be instrumental in supporting us to develop our services and build our brand as the top public health training provider.

Key Relationships


  • Membership & Educational Services Team
  • Programmes Team
  • Policy and Public Affairs team
  • Finance team                                                                                                                                                                   


  • Commissioning organisations
  • Training clients
  • Partner organisations
  • Trainers, Freelancers, Content Experts

Essential knowledge, skills and abilities

  • Experience of managing educational projects.
  • Experience of working with clients and maintaining client relationships.
  • Experience of managing Learning Management Systems.
  • Experience of line managing individuals, supporting their growth, development and wellbeing.
  • Ability to manage a varied workload, prioritising, and meeting deadlines.
  • High standard of communication including written, verbal, listening skills.
  • An understanding of the gomo authoring platform (or another similar online learning authoring platform) is preferred
  • An undergraduate degree in public health or another relevant topic.
  • An interest in public health and wellbeing.

In return we offer

  • 25 days annual leave
  • Flexible working structure
  • Pension contributions
  • Bupa Health Insurance plan
  • Access to RSPH membership, training courses and qualifications
  • Organisational commitment to supporting the health and wellbeing of our employees
  • Welcoming and friendly team of colleagues, and an active Health Champions programme
  • Most importantly, the opportunity to change the world whilst working in a friendly team

RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination.

To apply

Please email a copy of your CV and a supporting statement of no more than two pages. We are particularly interested in your thoughts about RSPH, our Educational Services, and your ideas for how we can improve and expand our educational offer.

Applications should be sent to Samantha King, Head of Educational Services at [email protected]

Please let us know if you require any adjustment to allow you to participate in this recruitment process.

No agencies please.