Job Title: Training & Digital Learning Assistant
Contract type: Full time (35 hours per week), permanent
Salary: £21,000 per annum
Location: Temporarily remote
Closing date: 10 September 2021 by 5pm
Interview date: 22nd or 23rd September 2021 by Zoom
The Royal Society for Public Health (RSPH) is the world’s longest-established public health organisation. Based in central London, but working across the UK, we are a public health charity with more than 6,000 members, all of whom work to improve and protect the public’s health. Our activities include qualifications, digital learning, publishing, accreditation, national/regional programmes and policy and campaigning work.
Accountable to: Training & Digital Learning Coordinator
Reports to: Head of Educational Services
Our educational services are in a period of rapid growth, and we are looking for a proactive and enthusiastic individual with an interest in training and digital learning to join us during this exciting phase.
1. Lead on the administration of our Training & Digital Learning service, ensuring an excellent experience for our learners (around 70% of time).
- Work with the Training & Digital Learning Coordinator to develop new eLearning programmes, using external resources where necessary.
- Provide day-to-day administration of our LMS system ensuring our learners receive a quality educational experience.
- Lead on the administration of our training service, coordinating training dates, registrations, assessments and certifications, and dealing with general enquiries.
- Support the Training & Digital Coordinator with existing key accounts across our Training & Digital Learning services.
- Maintain the training schedule and training calendar ensuring they are always up to date and accurate.
- Produce monthly reports for Educational Services.
- Support the Training & Digital Learning team to deliver the marketing and communications strategy including writing social posts, news items, case studies, and identifying target audiences for product launches.
2. Coordinate the Behaviour Change Special Interest Group and connected Webinars (around 20% of time).
3. Provide administration support when required to our Accreditation service including maintaining accreditation records and scheduling accreditation renewals. (5%)
4. Provide administration support when required to our membership service including taking calls, updating our CRM system, and supporting member webinars as required. (5%)
Training will be provided on a variety of systems including our eLearning authoring platform, LMS, eAssessment and CRM systems.
What you will bring:
We are looking for someone with an interest in public health and wellbeing, who is keen to start their career in the non-profit sector. A large part of the role will focus on developing eLearning programmes and administering the Training & Digital Learning services. We are particularly looking for someone with strong writing and IT skills, who is highly organised and enjoys creative projects. Graduates are welcome to apply for this role.
Essential knowledge, skills and abilities
- Excellent standard of IT skills.
- A strong writer.
- Ability to manage a varied workload, prioritising and meeting deadlines.
- High standard of communication including written, verbal, listening skills.
- Ability to work accurately with excellent attention to detail.
- Ability to work in team setting and provide support to colleagues.
Education and experience
- Experience of working with multiple priorities in an office environment.
- Evidence of personal/professional development.
- Experience in developing online courses.
- Experience in administering a Learning Management System.
- An interest in public health and wellbeing.
- An undergraduate degree in public health or other relevant topic.
In return we offer:
- Pension contributions
- 25 days annual leave
- Organisational commitment to supporting the health and wellbeing of our employees
- Flexible working hours and remote working opportunities
- Most importantly, the opportunity to change the world whilst working in a friendly team
RSPH values and actively strives to have a diverse and inclusive workforce in a working environment free from discrimination. RSPH offers a friendly, welcoming working environment with a team of workplace health champions encouraging healthy living.
Please email a copy of your CV and a supporting statement of no more than two pages. We are particularly interested in your thoughts about RSPH, digital learning, and your ideas for how we can improve and expand our educational offer.
Applications should be sent to Samantha King, Head of Educational Services at [email protected]
No agencies please.
Please do let us know if you require any adjustment to allow you to participate in this recruitment process.
- Bike to work scheme
- Company pension
- Flexible schedule
- Sick pay
- Work from home
- Monday to Friday
The role is base at RSPH Head Office in London but is currently home-based. There may be some long-term flexibility to work at home for at least part of the week. Interview will be conducted by Zoom.