The RSPH and IHM Initial Response to the Francis Report

6 February 2013

Following the publication of the Francis report today, the Royal Society for Public Health (RSPH) and the Institute of Healthcare Management (IHM) offers the following response.

The failing in care at Mid Staffordshire NHS foundation must act as a stimulus to ensure that the experience of the Stafford families is not repeated anywhere else in the NHS.

The IHM believe Quality of Care must be at the centre of managerial decision making. However, as NHS managers are accountable to Parliament for providing services within a budget, skilful NHS management must ensure that both of these requirements are taken into consideration. While finance should never become the overriding consideration, it must not be ignored.

Poor care is simply not acceptable. It is not universal in today’s NHS. Many thousands of NHS staff are highly focused and care deeply about the service their patients receive.

Professor Richard Parish, Chief Executive of RSPH and the IHM said “Professional bodies should take the lead in changing the culture of the NHS. This must be a shared responsibility between clinical leadership and general management. The Institute will want to play a leading role in finding the right solutions.”

Some parts of the NHS are under considerable pressure which can compromise quality standards. This is unacceptable.

“NHS Managers have been working with their clinical colleagues for many years in the search for means of delivering better health care. Stafford gives this search a new and important impetus and we must all be diligent to ensure that the report results in actual changes to the healthcare system” Professor Brian Edwards, former IHM President.

The Institute of Healthcare Management will review the conduct of any of its members who are criticised by the Francis Inquiry.



Notes to Editors

For further information please contact:

Professor Brian Edward, Past President of IHM.
Telephone: 01246583459 or 07850229147 email:

Oliver Humi, Communications Manager, IHM.
Telephone: 02072657347 email:

Kate Sanger
Marketing and Communications Manager, RSPH.
Telephone: 07880240135, email:

The Institute of Healthcare Management (IHM) is the leading professional body for health and care managers in the UK. As the largest membership organisation of its kind in the UK, the IHM represents the interests of health and care managers at varying stages of their careers from frontline managers to chief executives. It provides opportunities for members to enhance their careers through professional development programmes, advice and support, information, networking and influencing relevant policy decisions.

The IHM will be developing relevant educational and training materials to support recommendations made by the Francis Report.

The Institute of Healthcare Management joined the Royal Society for Public Health on Friday 26th October 2012.

The Royal Society for Public Health (RSPH) is an independent, multi-disciplinary organisation, dedicated to the promotion and protection of collective human health and wellbeing. Through advocacy, mediation, empowerment, knowledge and practice we advise on policy development, provide education and training services, encourage scientific research, disseminate information and certify products, training centres and processes.

Professor Brian Edwards CBE
Professor Brian Edwards CBE is a former president of the IHM and has extensive experience of health services management both in the UK and internationally. He has served as a Member of the NHS Executive Board and held several posts as chief executive of different NHS organisations spanning more than 30 years. His NHS career has been interspersed with posts in the academic world including Dean of the School for Health and Related Research at the University of Sheffield before becoming Emeritus Professor of Healthcare Development. He has been published widely on NHS issues and is recognised as an expert commentator on all aspects of healthcare management domestically and internationally.

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