About this Webinar
Anatomy of a Building: The Water Distribution System as The Guts of the Problem
6 July, 1pm

Chair: Dr Catherine Whapham, Water Hygiene Consultant, BSc (Hons), PhD, MBA, FRSPH
Speakers: Wendy Lancaster, Head of Quality Improvement & Support Services, St Michaels Hospice, St Leonards-on-Sea and

Gary White, Estates & Facilities Supervisor, St Michaels Hospice, St Leonards-on-Sea

St Michael's Hospice is a local registered charity that provides palliative care to adults with advanced progressive life-limiting illnesses within the hospice and in the comfort of their homes. Services are free to users and St Michael's Hospice is largely dependent on donations and fund-raising by volunteers in the community to fund its operations. The service has 200 employees, manages more than 500 volunteers and helps over 1700 patients each year.  The Hospice In-Patient Unit (IPU) currently has 11 en-suite rooms and an average occupancy level of 80%, however prior to the pandemic up to 24 IPU rooms were available.  The Hospice building has been through many changes and was originally purchased by the St Augustinian Sisters of the Holy Heart of Mary in the 1880s and was used as a care home, maternity ward and eye operating theatre, before being purchased by a local Hospice committee in 1987.  The potable water system has since become a major management and logistical focus, particularly with the reduced usage of some areas over the last 24 months. 

This webinar is the story of our progressive engineering education into the "guts" of our building, water hygiene knowledge and journey to developing a sustainable Water Safety Plan approach for St Michael's Hospice.  We hope by sharing our experience, triumphs and troubles, we can support other healthcare teams to face waterborne problems without being daunted and to manage it with team courage.

Speakers
Speakers:
Wendy Lancaster, Head of Quality Improvement & Support Services, St Michaels Hospice, St Leonards-on-Sea

Wendy has worked in the Hospice sector for 12 years and has a background in HR, Training and Health and Safety. More recently her focus has been on quality improvement and compliance across the Hospice. This has included Care Quality Commission and Data Protection/GDPR compliance as well as getting to grips with water management codes of practice, and other planned preventative maintenance requirements. Wendy is a member of the Chartered Institute of Personnel Development, a Data Protection Officer and also a keen fan of Lego and everything Star Wars.

Gary White, Estates & Facilities Supervisor, St Michaels Hospice, St Leonards-on-Sea

Gary has worked at the Hospice for the last 5 years in maintenance and facilities roles, prior to this he spent over 25 years managing his own building firm. Gary has a BEng (Hons) in Building Services Engineering and has developed a passion for water management and enjoyed the challenge and knowledge sharing that the unique set of circumstances has provided at St Michael’s Hospice.

Chair:  Dr Catherine Whapham, Water Hygiene Consultant, BSc (Hons), PhD, MBA, FRSPH

Cathy has worked in contamination control for more than 25 years, predominantly alongside clinical microbiologists, infection prevention and hospital engineering teams on water hygiene programs. She has extensive practical experience of critical contamination and waterborne outbreaks within public and private sectors both nationally and internationally, and provides bespoke training and holistic advice on waterborne contamination, prevention and control strategies for in-premise drinking water distribution systems.

Cathy offers an independent advisory and consultancy service to the healthcare, leisure, residential and agricultural sectors focusing on water management problems, developing and challenging Water Safety Plans and co-ordinating Water Safety Groups. Alongside her consultancy, Cathy manages the Tickmore Orchards and raises native breed Ryeland Sheep in Herefordshire