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  4. Healthy Living Pharmacy - assessment of compliance

The new profession-led Healthy Living Pharmacy Level 1 (HLP L1) process builds on the fact that pharmacists are regulated professionals, responsible and accountable for maintaining and improving the quality of the services and advice they and their team provide.

This assessment process provides pharmacists with a framework to demonstrate to themselves, their employers, and service commissioners that they, their team and their pharmacy comply with the requirements in the Healthy Living Pharmacy Level 1 Quality Criteria.

Before you start completing this form:
  • Read carefully the Healthy Living Pharmacy Level 1 Quality Criteria and use the self-assessment tool or any appropriate document to make notes of how you meet each criteria
  • Be aware that this form must be completed by the registered professional in your pharmacy, who must provide their General Pharmaceutical Council (GPhC) registration number
  • This scheme is only aimed at community pharmacies intending to progress to the profession-led self-assessment process as HLPs Level 1, and which have not a valid accreditation as HLPs by a local scheme
  • Ensure that you complete this form using normal sentence case (i.e. do not use CAPITAL LETTERS)
  • Consider that the information you provide will be used in the public register, so please ensure its accuracy

Part 1

This section of the framework relates to key requirements that the pharmacy must have in place before HLP Level 1 status can be granted and the HLP logo displayed. You must be able to indicate YES to all statements below by ticking the appropriate box in order to be compliant.


Part 2

This section of the framework asks you to state the evidence you possess in the pharmacy, which you can use to demonstrate compliance with the requirements below. Evidence must be provided against all requirements.

Please provide a brief description of evidence in response to each statement. Please refer to the HLP Level 1 Quality Criteria for the kinds of evidence you could refer to.

Workforce development
Statement 1: staff are aware of the local health needs through published documentation and through the results of the community pharmacy patient questionnaire and can demonstrate they act on this information, either through service delivery or signposting people to other relevant services.


Statement 2: the pharmacy has at least one staff member trained to RSPH Level 2 Understanding Heath Improvement.


Statement 3: the pharmacy team is led by an effective leader, trained in leadership skills, who is pro-actively leading the team in attaining and maintaining provision of interventions to meet the HLP quality criteria. PHE Health Profiles: the health profiles give a snapshot overview of health for each local authority in England.


Statement 4: staff are able to provide advice on sensitive/difficult public health issues (e.g. when providing advice on alcohol consumption, sexual health issues).


Engagement

Statement 1: staff proactively offer advice to their customers/patients and make relevant brief health advice or interventions. They are aware that people may need additional support for behavioural change.


Statement 2: the pharmacy team engages with local GP practices and other providers of community, health and/or social services to ensure that there are referral pathways for health & wellbeing services.


Statement 3: the pharmacy is actively involved in 6 public health campaigns (as part of the Community Pharmacy Contractual Framework (CPCF)).

Environment
Statement 1: the pharmacy consultation room is organised, tidy and functions efficiently with appropriate access to IT and paperwork.


Statement 2: the pharmacy has a dedicated health promotion zone clearly marked and accessible to the public, which contains relevant and up to date resources, which are used by staff when discussing relevant health promoting interventions.

Part 3

In this section, you are required to declare compliance with the Healthy Living Pharmacy Level 1 Quality Criteria.

Before submitting please print a copy of this form and retain for your records.  Once submitted, this form will be sent electronically to RSPH. After receipt and review, we will confirm registration by  email within 10 working days.

Please note that this form should be available for inspection by:

  • The Pharmacy Owner
  • GPhC inspectors
  • NHS England
  • Public Health England
  • RSPH Evaluators

Compliance against these requirements must be reassessed every 2 years.

By submitting this form, you consent to us using the information provided for the Healthy Living Pharmacy Level 1. Click here for more information about how we handle your data.