Have you received my application?

We will contact you if there is are any issues with your application. If you have not heard from us within two weeks of your application, please do contact us. If your application is successful, you will receive your welcome email and welcome pack in the post.

How long does the application process take?

Applications can take up to three weeks to process.

I have not received my certificate, how do I obtain another?

If you have not yet received your certificate or have an outdated certificate, please contact us.

How do I update my details?

You can update your details in the Members' Area, or alternatively please contact us.